Return Policy
Last Revised: October 10, 2024
We want you to be completely satisfied with your purchase. If you are not, you may return items according to the following guidelines:
Eligibility for Returns
- Items must be returned within 30 days of the purchase date.
- Products must be in their original condition, unused, and with all packaging intact.
- Certain items, such as customized products and perishables, are non-returnable, as noted on the product page.
Initiating a Return
To initiate a return, please contact us with your order details. Once your request is reviewed, we will provide you with instructions for the return process.
Refund Process
After we receive and inspect your returned item, we will notify you of the approval status for your refund. If approved, refunds will be processed within 7-10 business days and credited to your original payment method.
Exchanges
We accept exchanges for defective or damaged items. If you receive a product that is not in good condition, please contact us to arrange for an exchange.
Non-Returnable Items
Items that cannot be returned include:
- Perishable goods
- Customized items
- Digital downloads